Support

We're here to help.

Email support@harcode.com. We usually reply within 1–2 business days. Include your device model, iOS version and steps to reproduce any problem.

Frequently asked questions

How do I restore my subscription?

Open the subscription screen and tap Restore Purchases while signed in with the Apple Account you used to subscribe.

How do I cancel?

Go to Settings → your name → Subscriptions on your iPhone, or open Apple Account subscriptions.

My subscription ended. Is my data gone?

No. Your data stays visible in read-only mode. Subscribe again to edit it.

Barcode or label scanning doesn't work

Allow Camera access in Settings → Standard Nutrition. Scan in good light and hold the phone steady.

A food wasn't found or has wrong values

Food search uses Open Food Facts, a community database. Add or edit the food manually in your library.

Apple Health isn't syncing

Open the Health app → Sharing → Apps → Standard Nutrition and turn on the categories, then run sync again from the app.

How do I delete my data?

Delete records inside the app, or uninstall it to remove local data. If iCloud sync is on, also manage the app's iCloud data in Settings → your name → iCloud.

Requirements

iPhone or iPad with iOS 18 or later.
Scanning requires a camera; Health sync requires Apple Health.